Last Updated: 15th September 2026
At Wildest Hour, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, fill out our forms, or engage with our services.
1. Information We Collect
We collect information that you provide directly to us, as well as data automatically collected when you interact with our website.
- Information you provide: When you fill out a contact form, book a session via our online platform, or reach out to us digitally (via email or social media), we collect personal information such as your name, email address, phone number, and event details.
- Automated tracking & device data: When you visit our website, we automatically collect certain information about your device and browsing actions. This includes your IP address, browser type, pages visited, and referring URLs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: To process your bookings, manage your event timeline, and deliver your final image galleries.
- For marketing and communication: By filling in any of our online forms or reaching out to us digitally, you consent to us using your provided contact details for ongoing communication, newsletters, and promotional marketing about Wildest Hour services. (You can opt out of marketing emails at any time).
- To improve our website: We use tracking data to analyze site traffic, improve user experience, and optimize our web design.
3. Cookies and Tracking Technologies
Our website utilizes cookies, web beacons, pixels, and similar tracking technologies. These tools help our website function properly and allow us to gather analytics.
- Targeted Marketing: The tracking data collected on our website and affiliated apps may be used to deliver targeted advertising and marketing campaigns to you on third-party platforms (such as Google or social media networks).
- Your Choices: Most web browsers accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to outside parties. We may only share your data in the following circumstances:
- Service Providers: We share necessary data with trusted third-party platforms that help us run our business (such as our booking system, Setmore, our website host, and our gallery delivery software).
- Legal Compliance: We may disclose your information if required to do so by law, or to protect the rights, property, and safety of Wildest Hour, our clients, or others.
5. Data Security
We implement reasonable and standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your data altogether. If you no longer wish to receive marketing communications from us, you can unsubscribe at any time using the link provided in our emails or by contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.