1. Securing Your Date (Booking & Deposit)

‍To officially lock in your date, a 50% deposit is required at the time of booking. I use Setmore, a secure online booking platform that accepts all major credit and debit cards, making this process quick and seamless.Please note: A date is not held or secured until this deposit is received.

2. Location & TravelMy standard packages cover events located within the Greater Sydney area.

• Outside Greater Sydney: I love traveling! If your event is outside Greater Sydney (e.g., Blue Mountains, Hunter Valley, or interstate), please reach out before booking. I will provide a custom quote to cover the additional travel time.
• Travel Costs: Standard service fees do not include external travel expenses such as flights, ferry tickets, or accommodation if required for destination shoots. These will be billed separately.

3. Parking & AccessTo ensure I can bring all necessary gear safely and arrive on time, clients are required to provide or arrange parking close to the venue/shoot location.

• My service fees do not cover paid parking or venue access costs.
• If paid parking or access fees are unavoidable on the day, these costs will be invoiced to the client after the event.

4. Cancellations & ReschedulingI understand that sometimes plans change. If you need to cancel or move your event, the following policy applies to your 50% deposit:

• 60+ Days Notice: If you cancel your booking more than 60 days before your event, half of your deposit (25% of the total package price) will be refunded to you.
• Less Than 60 Days Notice: If you cancel with less than 60 days' notice, the full 50% deposit is non-refundable. This covers the loss of turning away other clients for your date.
• Rescheduling: If you need to postpone, I will do my best to transfer your deposit to a new date. However, this is strictly subject to my availability and must be communicated as early as possible.