Welcome to Wildest Hour! These terms ensure clear expectations and a seamless working relationship for your upcoming commercial shoot or corporate event. By engaging our commercial services, you agree to the following terms.

1. Image Ownership & Commercial Licensing

• Commercial Buyout: Upon final payment, the Client is granted full commercial usage rights and ownership of the final delivered images. You may use these images for advertising, marketing, internal communications, and public relations globally and in perpetuity.
• Portfolio Use: In exchange, Wildest Hour retains a perpetual, non-exclusive license to use the images for our own professional portfolio, website, and marketing materials.
• Confidentiality: We respect your privacy. If your event involves unreleased products, private data, or requires a strict embargo (e.g., photos cannot be used in our portfolio until a campaign launches), please notify us in writing prior to the event.

2. Payment Terms & Invoicing

• The Deposit: A 50% deposit is required upfront to officially secure your date on our calendar.
• Final Payment & Delivery: The final balance will be invoiced following the event. Final high-resolution image galleries will not be released for download until the final invoice is paid in full, unless alternative payment terms (such as Net-14 or Net-30) have been explicitly agreed upon in writing beforehand.

3. Model & Property Releases

• Client Responsibility: The Client is solely responsible for obtaining any necessary model releases, property releases, or permissions required from attendees, employees, speakers, or venues featured in the photographs.
• Liability: Wildest Hour is not liable for any legal disputes arising from the client's commercial or advertising use of individuals, brands, or properties depicted in the images.

4. Editing & Advanced Retouching

• Standard Editing: Your final gallery includes standard professional editing (color correction, exposure adjustment, and alignment) tailored to match your brand guidelines to the best extent reasonably possible. If no specific brand guidelines are provided prior to the shoot, we will use our professional judgment to deliver an aesthetic best suited to your industry and intended use case.
• Advanced Retouching: Advanced retouching (such as removing exit signs, altering body shapes, or deep background replacements) is not included in standard event coverage and will be quoted separately at an hourly commercial retouching rate.
• No RAW Files: To maintain quality control and brand consistency, unedited or RAW files are never provided.

5. Event Day Logistics & Shot Lists

• The Creative Brief: If the shoot is based on a specific creative brief or shot list, I will make every effort to execute it accurately. Any major deviations or additional concepts requested on the day of the shoot may be subject to additional time and billing.
• Continuous Coverage & Travel: Package hours run continuously from the agreed-upon start time. Any travel time between venues or locations during the shoot counts toward your total package hours. Coverage cannot be paused for transit or downtime.
• Overtime: Overtime is subject to availability on the day and will be billed at a pro-rata hourly rate based on your chosen package.
• Weather & Creative Control: If weather conditions prevent us from shooting in planned locations, I will use my professional judgment to find alternative covered spots. Reshoots due to adverse weather are not included.

6. Delivery & Archiving

• Turnaround Time: Delivery timelines for both highlight photos and the full gallery will be as agreed upon prior to the event. If no specific timeline is discussed, our standard turnaround applies: you will receive a handful of highlight photos within 48 hours for immediate PR/social use, and the full online gallery within 2 weeks.
• Archiving: Your online gallery will remain active for 6 months from the delivery date. It is your responsibility to download and securely back up your files upon receipt. Wildest Hour is not liable for the loss of images if the gallery is lost or deleted due to server outages, hardware failure, or other events beyond our control once delivered.
• Pre-Delivery Liability Limit: In the highly unlikely event of a catastrophic equipment failure or data loss before your gallery is delivered, our liability is strictly limited to a refund of the amount paid, proportional to the loss of images.

7. Bookings, Cancellations & Travel

• All dates, deposits, travel logistics outside the Greater Sydney area, parking/access fees, and cancellations are governed by the official Booking & Cancellation Policy, which is agreed upon at the time of booking.

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